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Customer Service


Shipping and Delivery
All items are shipped UPS ground unless otherwise requested. Please check your shipment carefully, as soon as it arrives. All shortages must be reported within 30 days to receive proper credit. No credit will be issued for shortages unless reported within 30 days of receipt. 
Returns and Adjustments
WE REGRET THAT NO CREDIT OR REFUND MAY BE GIVEN WITHOUT THE INVOICE NUMBER. 
There will be no refunds or credits after 90 days from the date of invoice. The amount of credit or refund depends upon the salable quality of materials when we receive them. Used items, including those marked or stamped, cannot receive credit or refund.
Please use our Return Request Form to return or exchange items. 
If we owe you a refund, we will send you a check for the value of the item(s) returned. All returns are subject to a 15% restocking fee. 
Send your Return Request Form to:
THE CARDEN EDUCATIONAL FOUNDATION
PO Box 21568
Hilton Head Island, SC 29925
 
 
Your Account
Please feel free to contact us by phone at 843-535-0090 or email to accounts@carden.org with any questions concerning your account. We want to help. You may also send us a fax at 843-271-6559.